Treadwell Houston Privacy Policy

At Treadwell Houston, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, protect, and share your personal information, including the data you provide when using our website and services. By using Treadwell.com, you consent to the collection and use of information in accordance with this policy.

1. Types of Data We Collect

We collect various types of personal data to provide our full range of services and enhance your experience. This includes.

1. Personal Information: Name, email address, phone number, and other contact details.
2. Payment Information: Credit card details and billing information to process payments for services.
3. Health Information: Information relevant to treatments like hair restoration, wellness therapies, and facials, we may collect health-related details to personalize your treatment and ensure safety.
4. Account Data: User credentials, profiles, and activity data when you log into your Mindbody account via Treadwell.com.
5. Booking Data: Information related to your bookings, such as service selections, staff preferences, and appointment details.

2. Purpose of Collecting Data

We collect your data for the following purposes:

1. Service Scheduling: To allow you to schedule, manage, and modify your
2. Payment Processing: To securely process payments for services rendered.
3. Personalized Services: To tailor treatments based on your health needs and preferences.
4. Account Management: To provide you with access to your Mindbody account directly through Treadwell.com, allowing you to manage bookings and view history.
5. Communication: To send appointment reminders, updates, promotions, and important notifications regarding services.
6. Integration with Mindbody: To ensure seamless syncing of your booking and account data between Treadwell.com and the Mindbody platform, including staff availability, service options, and bookings.

3. Data Sharing

To provide you with the best service, we share your data with trusted third parties, including:

1. Mindbody: For synchronization of bookings, account management, and service updates. All data shared with Mindbody is in compliance with their privacy policy.
2. Payment Processors: For secure payment transactions.
3. Service Providers: Professionals who assist in delivering services such as hair restoration, facials, and wellness treatments.
4. Business Partners: Third parties that help us with marketing, IT support, and other operational activities.

These third parties are obligated to keep your data confidential and use it only for the purposes we have specified. We may also share your data if required by law or to protect the rights, property, or safety of Treadwell Houston, our clients, or others.

4. Data Security

We take the security of your personal information seriously and implement measures to protect it, including:

1. Encryption: We use encryption protocols (SSL/TLS) to protect data during transmission between your device and Treadwell.com.
2. Secure Payment Gateways: Payments are processed through PCI-compliant, secure payment systems.
3. Mindbody Integration Security: We use Mindbody’s secure API to manage your account data, booking history, and preferences, ensuring the integrity and privacy of your information.
4. Access Control: Only authorized personnel have access to your personal data, and they are trained to protect it. Only authorized personnel have access to your personal data, and they are trained to protect it.

5. Cookies and Tracking Technologies

Our website uses cookies and other tracking technologies to improve your experience. These tools allow us to:

1. Remember your preferences and login details.
2. Monitor website usage to improve functionality.
3. Provide targeted advertising and promotions based on your browsing activities.

You can control cookie settings via your browser. Disabling cookies may affect some website functionalities, including certain booking features.

We partner with Microsoft Clarity and Microsoft Advertising to capture how you use and interact with our website through behavioral metrics, heatmaps, and session replay to improve and market our products/services. Website usage data is captured using first and third-party cookies and other tracking technologies to determine the popularity of products/services and online activity. Additionally, we use this information for site optimization, fraud/security purposes, and advertising. For more information about how Microsoft collects and uses your data, visit the Microsoft Privacy Statement.

6. Your Rights and Choices

You have the following rights regarding your personal data:

1. Access: Request a copy of the personal data we hold about you.
2. Correction: Update or correct any inaccurate or incomplete information.
3. Deletion: Request that we delete your personal data, subject to legal requirements.
4. Opt-out: Unsubscribe from marketing communications at any time by following the unsubscribe instructions in our emails or contacting us directly.

To exercise any of these rights, please contact us at info@treadwell.com.

7. Children’s Privacy

Treadwell Houston offers grooming services, including haircuts, to boys aged 12 years and younger. We are committed to protecting the privacy of children. In accordance with the Children’s Online Privacy Protection Act (COPPA), we do not knowingly collect personal information from children under 13 without verifiable parental consent. Any information collected to schedule services for minors (e.g., a name for appointment identification) is provided by the parent or legal guardian.

If we become aware that we have unintentionally collected personal information from a child under 13 without parental consent, we will delete that information promptly. Parents or guardians may contact us at info@treadwell.com to review, update, or request deletion of their child’s information.

8. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices, services, or legal obligations. Any updates will be posted on this page with the “Effective Date” updated accordingly. We encourage you to review this policy periodically.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, our services, or how your information is handled, please feel free to contact us at Treadwell Houston. You can reach us by email at info@treadwell.com or by phone at 713-333-8006. Our location is M-K-T Heights, 600 N Shepherd, Suite 425, Houston, Texas 77007.